Privacy Policy

Our Commitment to Privacy

At JetCaller, we take your privacy extremely seriously. We believe that your personal information belongs to you, and we are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect only the minimum information necessary to provide our service:

• Account Information: Your email address and name when you sign up using email or Google authentication.
• Saved Contacts: Phone numbers and contact names you choose to save for quick access.
• Call History: Records of calls made through our service, including duration and destination numbers.
• Credit Balance: Your purchased credits and transaction history.

What We Don't Collect

We prioritize your privacy by NOT collecting:

• Phone numbers or documents for authentication
• Location data beyond what's necessary for call routing
• Unnecessary personal information
• Tracking data for advertising purposes

How We Use Your Information

Your information is used solely to:

• Provide and improve our calling service
• Process your credit purchases and manage your account
• Display your saved contacts and call history
• Send important service-related communications

We Never Sell Your Data

We will never sell, rent, or share your personal information with third parties for marketing or advertising purposes. Your data is yours, and we respect that. We only share data with our service providers (like Twilio for call routing) as necessary to provide the service you requested.

Call Security

We use Twilio's secure infrastructure for all calls. Your browser-to-phone calls are made using WebRTC technology with Twilio's protected routing system, ensuring your conversations remain private and secure. We do not record or monitor your calls.

Your Rights

You have complete control over your data:

• Delete Your Account: You can delete your account at any time from your account settings. This will permanently remove all your data from our systems.
• Export Your Data: You can request a copy of your data at any time.
• Manage Contacts: Add, edit, or delete your saved contacts whenever you want.

Credits Policy

Your purchased credits never expire. You can add credits to your account whenever you want, and they will remain available until you use them. There are no monthly fees or subscriptions—pay only for what you use.

Data Retention

We retain your data only as long as you have an active account. When you delete your account, all associated data is permanently removed from our systems within 30 days, except where we are required by law to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form.